Reviews of Our Medical Spa in Neenah, WI
A five-star average across more than fourteen hundred people.
Ratings at this volume say something ratings at low volume cannot. What follows is a selection in clients' own words, alongside the full profile if you would rather read all of them.
The numbers
Where the rating comes from.
- Average rating
- 5.0 ★
- Google reviews
- 487
- Recognition
- Best of the Valley 2024 Winner: Medical Spa
Every review below is published on our Google profile and reproduced here in the client’s own words. We do not write, edit or solicit testimonials for this page, and we do not remove the ones we would rather not read.
In their words
What people actually say.
★★★★★
“I went in for a consultation with Elizabeth to discuss some texture I was noticing after a previous lip filler treatment at a different medspa. She was incredibly knowledgeable and took the time to walk me through my options, explaining everything clearly and kindly. I felt truly heard and never rushed.”
Lauren K · Google
★★★★★
“Elizabeth is amazing! She is thorough and explains the process before, during, and after! The space is beautiful and calming, which offers a relaxing experience. Highly recommend if you are looking to try tox, or have already had and are looking for something local!”
Kendra Kamerer · Google
★★★★★
“They have all of the best treatments! I love the Vivace — my skin has never felt so tight!”
Jordan Ullman · Google
★★★★★
“Elizabeth was amazing! She took the time to examine what needed to be done and she had a very gentle touch! No discomfort during the tox injections! The facility is very clean and beautiful! Highly recommend Illumatox and Elizabeth!”
Leslie N · Google
★★★★★
“Went in for their lip flip event and was so happy with my experience. It was my first time with tox, and I was a little nervous. Kayla made me feel super comfortable and it was quick and easy! The place is beautiful! I will be back.”
Lexie · Google
★★★★★
“I had the pleasure of seeing Katelyn today for a lash lift and tint! She made sure I was comfortable while she explained the process and aftercare. I told her of my prior reactions and sensitivities, so she made sure to be extra cautious to keep my mind at ease! I'm extremely happy with the results — they've never looked this good!”
Anna Thompson · Google
★★★★★
“This was my first ever facial and it was glorious! So relaxing, and I was literally glowing afterwards! I will absolutely be back again!”
Erin Schipper · Google
★★★★★
“I had the most amazing facial experience. Katelyn was absolutely amazing and did a great job. My skin feels the best it's ever felt. I will definitely be coming again.”
Elaina Brown · Google
★★★★★
“Stephanie is so sweet and friendly and did a great job with my facial! The location is very clean, comfortable and professional.”
Alyssa Korinek · Google
Results, not just impressions
The photographic version.
A review tells you how someone was treated. A before-and-after tells you what changed. Both are worth looking at, and neither substitutes for the other.
The gallery is photographed in consistent lighting and published with the treatment named, including the number of sessions where that is what makes the result make sense.
Leave one
If we got it right, or if we did not.
Reviews are the main way people in the Fox Valley decide where to have something done, and an honest one helps more than a generous one. If something fell short, we would genuinely rather hear it directly first. Call the studio on (920) 585-8115 and we will look at it.
Behind the rating
A small team and one room.
At this review volume the pattern matters more than any single entry. What comes up repeatedly is being listened to, not being rushed, and being told when something is not necessary.
Common questions
Reviews: what people ask.
Are these reviews real?
Yes, and none of them are written by us. They come from the Google profile, published under the reviewer's own name, and we do not edit, paraphrase or select against the negative ones. For a medical business a fabricated testimonial is a liability rather than a tactic.
Why do some treatment pages have no reviews on them?
Because we will not move a review from one treatment to another to fill a gap. A review about lip filler belongs on the lip filler page and nowhere else. Where a treatment has no review yet, the block is simply left out rather than populated with something adjacent.
Do you respond to negative reviews?
Yes, and to all of them. A review describing a bad experience is more useful than a good one, and the response is public because the handling is part of what a prospective client is judging.
Can I leave a review if I was not treated here?
Please do not, and Google's policies say the same. Reviews are only meaningful if they come from people who actually had the appointment. If you had a poor experience trying to book or on the phone, tell us directly and we will fix it.
How do I leave a review?
Through the Google profile, which is linked from this page. It takes a minute, it does not require an account beyond a Google one, and naming the provider and the treatment makes it considerably more useful to whoever reads it next.
Do you offer anything in exchange for reviews?
No. Incentivised reviews are against Google's policies and they corrupt the thing that makes reviews worth reading. If you were happy, say so; if you were not, we would rather know than be reviewed politely.
Start with a conversation.
The consultation is $50 and comes straight back to you as credit toward treatment. Bring the thing you have been thinking about.