Cancellation/Rescheduling & Payment Policy

Payment:

Payment in full is required on the day of initial treatment. A deposit is required at the time of booking, and will be applied toward your total balance on the day of service. Should you decide to forgo treatment at your appointment, your initial deposit will be retained as a consult fee.

The following payment options are available:

Credit Cards:

We accept Visa, MasterCard, American Express and Discover.

We do NOT accept cash or check. 

Punctuality:

Please arrive 10 minutes early so you can be well-prepped and enjoy an unhurried transition into your treatment. There is a bench in the hallway outside of the studio you are welcome to utilize until staff comes to get you. Please DO NOT enter the studio if a client treatment is in progress. If a treatment is in progress, the studio door will be closed. Completion of paperwork is required prior to treatment.

Arriving Late:

Arriving late will interfere with your treatment, making the treatment time needed insufficient. Your treatment will end at your scheduled time so as not to interfere with the next appointment. Tardiness of greater than 10 minutes may result in forfeiture of your appointment and loss of your deposit.

No show:

We strongly encourage you to communicate with us. If you fail to arrive for your scheduled treatment time without having notified us, you will be subject to losing your deposit or future appointments. A no show will also give us the right to disengage or void any agreements you may have with our office.

Cancellation:

We take pride in the appropriate reservation of your procedural date and scheduled time. Our priority is to schedule procedures that can be attended to with the utmost of care. Our office scheduling policy is very time sensitive due to constraints of the procedure. Therefore, please understand the importance of respecting our 48 hour cancellation/reschedule policy.

If you fail to reschedule your appointment 48 hours prior to your initial appointment, cancel your appointment with less than 48 hours advance notice, or do not show, you are subject to loss of future appointments and/or your deposit.

Any rescheduled or canceled appointments within a minimum of 48 hours notice, will result in the original deposit being transferred to the newly scheduled appointment time.  Deposits are non refundable, only transferrable. 

There are no refunds after treatment for any reason.